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5 Star Satisfaction Guarantee

Thank you for visiting our online store. Our sales department has ceased operations, so no new orders can be placed online or by phone, but you may continue to login to check your open order status.If you can't find the status of your shipment, you may call 469.919.5071.  Leave a message that includes your order number, and someone will return your call within 24 business hours or less.



Our Products are backed by the best assurance polices on the web!

Our Exclusive 5-Star Guarantee makes it easy, convenient, and safe for you to shop at DiscountPlasticBags.com 24 hours a day, seven days a week. We are so sure that we are the best place to buy high quality packaging materials at Wholesale Cost, that we guarantee wholesale prices. We guarantee the finest quality, selection, service, and security available online today...

Your complete satisfaction is our goal.

DiscountPlasticBags.com offers ziplock bags, polyethylene bags, stretch film, shrink film, polypropylene bags, polyethylene tubing, poly mailers and many related packaging products at everyday low prices providing big savings 365 days a year, with no minimums, no memberships and no hidden charges.

Quality and Safety

DiscountPlasticBags.com ensures the accuracy and quality of packaging products products by performing random independent laboratory analysis. If a packaging product you purchase does not meet your personal quality standards, return it for a full refund - no questions asked!

Selection

We have one of the largest selections of poly bags, poly tubing, ziplock bags, high clarity bags, poly mailers and related products available anywhere. If we don't have the packaging product you are looking for, we'll search for that item, or a comparable product and will try to make it available to you at significant savings!

Security and Privacy

We guarantee you a safe, secure online shopping experience. At DiscountPlasticBags.com you will never have to worry about safety. Your privacy and protection are our top priorities. We utilize state-of-the-art up to 256-bit Secure Socket Layer (SSL) encryption through Godaddy on our website. Additionally, we also employ the security services of Trust-Guard who test our site daily against vulnerabilities for your added peace of mind.

Guarantee and Service

All of your stock purchases* at DiscountPlasticBags.com are covered by our 30-day unconditional money back guarantee. We also pledge a 24-hour response time (Monday through Friday) on your e-mail requests. Our specially-trained staff of customer service representatives are available via our toll-free number 877.718.7627 or by email at [email protected].

Returns:

If for any reason you are unhappy with any stock product* you have purchased from us, you may return it for a full refund (less shipping and handling). Only one opened package of any product is eligible for return. All others of the same product must be in a factory sealed container for refund. You are covered by this unconditional money back guarantee for a full 30 days from your date of purchase. Please e-mail or call our Customer Service Department at our support center or 877.718.7627 within 30 days of the shipment date to receive authorization and return instructions. Items returned without prior authorization or in non-factory-original packaging are not eligible for any refund.

You can email us with your questions, comments or concerns at any time.

*Custom products are not covered by this Five Star Guarantee. Custom products may only be returned in the event of a proven product defect, and that defect must first be confirmed by the production facility with samples and/or inspection by our representative at your location prior to their return shipment.

Any items, custom or stock, returned without our written Return Authorization, or those returned to any location other than the one specified in that written Return Authorization will not be eligible for refund.

Unless specifically authorized in writing by Discount Plastic Bags and Packaging, LLC, no refunds will be issued for any products not received at the specified location included in the Return Authorization. Items returned which are not in their original packaging are not eligible for refund.

Items damaged in the shipment of the return are not eligible for refund. We strongly recommend insuring any and all returns against damage with your chosen carrier.

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